KidStrong Support Systems
Operational Support
- Users: Center Leadership and Head Coaches
- 24x7 Self Help via Articles, Links & ChatBot
- Ops Support tickets
Member and Class Management
- Center Schedules
- Class Management
- Member Account Management & Billing
Member and Class Management
- Center Schedules
- Class Management
- Member Account Management & Billing
Prospect & Member CRM
- Prospects/Lead Management
- Contact Info
- Email Templates & Demand Gen Tools
Continuing Education & Training
- Users: HQ and Nation
- 24x7 Access to training
- Registration for certifications
- Recorded calls and updates
- Team progress trackings
Prospect & Member Text
- Member Broadcast Messages
- Marketing/Promotional Messages
- Contact Info
Prospect & Member Text
- Manage SMS, phone, and social conversations
- Update your text message & voicemail automations
- Send bulk SMS messages
Marketing Asset Support
- Users: ADs, Center Leadership, Field Marketing
- Customizable & standard templates
- Brand Book, Logos, Assets
- Marketing Asset Support tickets
KidStrong Equipment and Apparel Retailer
- Rank Jerseys, Camp & Party Shirts
- Retail Apparel & Other Gear
- Blue Floor Replacement Equipment
- Lobby Furniture
- Parts & Cleaning Supplies
Franchise Document Management
- Users: HQ and ADs
- New Center Opening Documentation
- Post Open Compliance Documentation
Recruiting & Applicant Tracking
- Open Positions Candidate Tracking
- Onboarding Support
- Employee Document
Center Reputation Management
- Manage your business listing (hours, contact info, address)
- Monitor and respond to online reviews
- Monitor and respond to surveys
- View Customer Satisfaction (NPS) results and take appropriate action
Kidstrong Real Estate Maps
- Maps showing exactly where to be looking for Real Estate
- Primary markets show highest signals of Market & Retail Activity
- Click-in to the demographic and behavior data of the area
